RezEasy Cloud comprises a Property Management Systems (PMS), integrated Booking Engine, agents/corporate clients module and guest portal. It has multi-property and
multi-language capabilities.
Reservations & Guests
Create individual, group, virtual reservations and day rooms.
Two or more virtual reservations can be associated with an actual reservation to create a sharing reservation or multiple guest folios for the same room.
Add meals and optional extras to reservations. These can be charged per room or person per night, per person per booking, or booking.
Change and cancel reservations, update in-house reservations, create room moves, assign rooms, check-in and check-out guests, and add to the waitlist.
Save full guest details, including attachment (scan of passport, for example).
Room Rates
Create any number of rate codes.
Rates can be Seasonal (calendar dates), Flexi-Rate (calendar dates with a different rate at weekends), or Day-Week-Month.
Rates can be per room or person.
You can have several rate codes for the same room type, and the rates can be different types.
Change rates quickly and easily for any day or block of days.
Charge different rates for this year and next year.
All rates can be increased/decreased globally by a percentage or fixed amount.
Copy rates and increase/decrease by a percentage or fixed amount.
Availability
Check or view availability (inventory) by room type or room number, and quickly calculate the cost of a stay.
Temporarily block rooms or take them out of service.
Housekeeping includes room status, linen and towel changes, cleaning schedule and tasks, and empty room list.
Create breakfast lists and meal plan lists.
Laundry items, laundry list, collect and return guest's laundry, auto-calculate totals and add to the guest folio.
Management
Create agents/corporate clients and set a rate code, room allocation and commission.
Allow selected agents/corporate clients to log in and make/change/cancel reservations based on their rate code and allocations.
Full range of reports for reservations, management, housekeeping and financial/POS.
Reports
RezEasy PMS contains a full range of reservation, housekeeping, financial, POS & management reports.
Financial & POS
Post rates using the Night Audit system or post when the guest Checks-In.
Complete POS (Point of Sale) system - sales departments/sales categories, items for sale and stock control.
Export reservations and financial data to a spreadsheet.
Import sales data into RezEasy via an XML file or CSV file.
Create agent/corporate client and group invoices.
Email & Miscellaneous
Automatically send pre-arrival and post-departure emails to guests.
Send reservation confirmation by email.
Send a personalized email to guests or mailing lists.
Create email and letters/notices.
All email, letter/notice and invoice templates are fully customizable - text, fonts, colours, and images. When using the multi-language
feature of RezEasy, print guest bills in different languages.
Allow in-house guests to log in and check their bills.
The program includes a staff bulletin board and a notification area.
and much more!!!!!!!!!!!!
Finding a Room
Visitors can find one or more available rooms using a search form or by selecting directly from a calendar.
Full details of available rooms, including the total price and daily rate, are made available to the visitor.
Visitors know what the total cost of their stay will be; no nasty surprises on the check-out page.
Reservations
Visitors can book one or more rooms at the same time. Payment options are PayPal, bank transfer, or one of the 36
payment system built into RezEasy.
Include meals and optional extras in reservations. Charge these items per room, per person per night, per person, or booking.
Guests can change and cancel reservations online before check-in. You specify the minimum number of days before check-in when changes can be made.
Reservations are automatically added to the database and will be instantly available in the Property Management System.
Room Rates
Designate a rate code for use for Online Reservations.
Set rates in the Property Management System, and any changes are instantly available for Online Reservations.
You can set up discounts and promotional codes.
Packages & Offers
Create special packages and offers that apply between dates that you specify.
Flexible Booking Restrictions
Restrict visitors to book a minimum number of nights between specific dates such as public holidays.
Restrict visitors to book a minimum number of nights if their stay spans a weekend.
Restrict visitors to booking exact numbers of nights, for example, 3,5,7,14,21
Specify an arrival day or allow arrival on any day of the week.
Specify a lead time (minimum number of days between booking and arrival).
Collect the names of all guests on the reservation confirmation page.
Easy Navigation and Display
Visitors can easily navigate through the website and view detailed information.
Display full details of your property, amenities, rooms, and rates.
Include location information and a Google map.
RezEasy includes an interactive picture gallery.
Guest reviews page included in RezEasy.
Email Confirmations
Automatically send pre-arrival reminders and post-departure emails to guests.
Reservation confirmation is automatically sent to the guest by email (with a copy to you and a cc address).
All website templates are fully customizable - text, fonts, colours, and images.
All email and invoice templates are fully customizable - text, fonts, colours, and images.
Languages & Currencies
Create the Online Reservation System in up to 8 languages. Professional translations can be ordered in 3 clicks using
Nativy Translations.
Display prices in up to 8 currencies.
Connects to over 35 different payment systems
Allow guests to pay in the currency of their choice (requires a multi-currency payment system).
Automatically update exchange rates (requires an account with a currency exchange service).
and much more!!!!!!!!!!!!
Access
After making their first reservation, guests access the portal using their email address and a PIN assigned to them. The reservation confirmation
email includes the guest's PIN.
You can decide who can access the portal: all, selected or no guests.
If a guest (or someone else) tries to access the guest portal and enters incorrect login details on five separate occasions, the account is locked.
What Can a Guest Do?
Make a new reservation.
Change an existing reservation before arrival.
Cancel an existing reservation before arrival.
View current reservations, i.e. those with arrival dates in the future or those currently in-house.
The guest can view reservation history, i.e. reservations with a check-out date in the past.
View their account (folio) if they are now residents in the hotel.
Send you an email.
View their message box.
Change their profile: name, address, phone, and email.
Change their preferences: time zone and language.
Guest Portal Settings
You can specify the number of days before arrival when guests cannot change or cancel their reservations.
You can send messages to guest portal members (promotional material, for example). These are sent by email and placed inside the guest portal in the
member's mailbox.
Unlock a guest so that they can regain access to the portal. Note that a locked guest portal account does not stop a guest from making reservations.
It just restricts access to the portal.
Self Check-in/Check-out
Guests use this feature via their mobile phone or a tablet you install in reception. The app will be accessed using wi-fi or a mobile network, so
guests do not have to install anything on their phones.
The guest will have to pay any outstanding folio balance before the self check-out procedure completes by making payment using one of the payment
systems pre-configured in RezEasy PMS.
You will receive a notification via email when a guest uses the self-check-in/check-out service.
Allowing guests to use the app is, of course, optional.
Start showing up on hotel search on Google
Google has partnered with Hallisoft in making it free to appear in the booking links shown in Google search.
Every day millions of travellers around the world search for hotels on Google. Start with free booking links to serve real-time room prices and availability to potential travellers at no charge from Google.
Free booking links appear on the hotel booking module alongside hotel ads when travellers look for rooms at a given hotel.
With your hotel's free direct booking link displayed to users across hotel searches on Google, travellers will be able to book directly with your property. You control the guest experience on your site and collect the guest data.
Over 112 hotels using RezEasy are already taking this fantastic opportunity to receive bookings directly from search results at 0% commission!
