RezEasy Cloud PMS Features

RezEasy Cloud comprises a Property Management Systems (PMS), integrated Booking Engine, agents/corporate clients module and guest portal. It has multi-property and multi-language capabilities.

Reservations & Guests

  • Individual, group, virtual reservations and day rooms.
  • Two or more virtual reservations can be associated with a real reservation to create a sharing reservation or multiple guest folios for the same room.
  • Add meals and optional extras to reservations. These can be charged per room per night, per person per night, per person or per booking.
  • Change and cancel reservations, update in-house reservations, create room moves, assign rooms, check-in and check-out guests, add to wait list.
  • Save full guest details including attachment (scan of passport for example).

Room Rates

  • Create any number of rate codes.
  • Rates can be Seasonal (calendar dates), Flexi-Rate (calendar dates with different rate at weekends), or Day-Week-Month.
  • Rates can be per room or per person.
  • You can have several rate codes for the same room type, and the rates can be different types.
  • Rates can be changed quickly and easily for any day or block of days.
  • Charge different rates for this year and next year.
  • Rates can be increased/decreased globally (all rates) by a percentage or fixed amount.
  • Copy rates and increase/decrease by a percentage or fixed amount.

Availability

  • Check or view availability (inventory) by room type or room number, easily calculate cost of a stay.
  • Temporarily block rooms or take them out of service.
  • View room status: vacant, occupied, arriving, departing, allocated.

Housekeeping

  • Housekeeping including room status, linen and towel changes, cleaning schedule and tasks, vacant room list etc.
  • Create breakfast list and meal plan lists.
  • Laundry items, laundry list, collect and return guests laundry, auto-calculate totals and add to guest folio.

Management

  • Create agents/corporate clients and set a rate code, room allocation and commission.
  • Allow selected agents/corporate clients to login and make/change/cancel reservations based on their rate code and allocations.
  • Full range of reports for reservations, management, housekeeping and financial/POS.

Reports

  • Full range of reservation, housekeeping, financial, POS & management reports.

Financial & POS

  • Post rates using the Night Audit system or post when the guest Checks-In.
  • Full POS (Point of Sale) system - sales departments/sales categories, items for sale. Includes stock control.
  • Export reservations and financial data to a spreadsheet.
  • Import sales data into RezEasy via an XML file or CSV file.
  • Create agent/corporate client and group invoices.

Email & Miscellaneous

  • Automatically send pre-arrival and post-departure email to guests.
  • Send reservation confirmation by email.
  • Send personalized email to guests or mailing lists.
  • Create email and letters/notices.
  • All email, letter/notice and invoice templates are fully customizable - text, fonts, colours, images etc. If you use the multi-language feature of RezEasy guest bills can be printed in different languages.
  • Allow in-house guests to login and check their bill.
  • Includes staff bulletin board and notices.

and much more!!!!!!!!!!!!

Finding a Room

  • Visitors can find one or more available rooms using a search form, or by selecting directly from a calendar.
  • Full details of available rooms including the total price and daily rate are made available to the visitor.
  • Visitors know exactly what the total cost will be, no nasty surprises on the check-out page.

Reservations

  • Visitors can book one or more rooms at the same time. Payment can be made by PayPal, bank transfer or via a payment system.
  • Meals and optional extras can be included on reservations. These can be charged per room per night, per person per night, per person or per booking.
  • Guests can change and cancel reservations online before check-in. You specify the minimum number of days prior to check-in when these changes can be made.
  • Reservations are automatically added to the database and will be instantly available in the Property Management System.

Room Rates

  • Designate a rate code that is used for Online Reservations.
  • Rates are set in the Property Management System and any changes are instantly available for Online Reservations.
  • You can set up discounts and promotional codes.

Packages & Offers

  • Create special packages and offers that apply between dates that you specify.

Flexible Booking Restrictions

  • Restrict visitors to booking a minimum number of nights between certain dates such as public holidays.
  • Restrict visitors to booking a minimum number of nights if their stay spans a weekend.
  • Restrict visitors to booking exact numbers of nights, example: 3,5,7,14,21
  • Specify an arrival day or allow arrival on any day of the week.
  • Specify a leadtime (minimum number of days between booking and arrival).
  • Collect the names of all guests on the reservation confirmation page.

Easy Navigation and Display

  • Visitors can easily navigate through the website and view detailed information.
  • Display full details of your property, amenities, rooms, rates etc.
  • Include location information and Google map.
  • RezEasy includes an interactive picture gallery.
  • Guest reviews page included in RezEasy.

Email Confirmations

  • Automatically send pre-arrival reminder and post-departure email to guests.
  • Reservation confirmation automatically sent to the guest by email (with a copy to you and a cc address).

Customizable Templates

  • Select any of the custom designs.
  • All website templates are fully customizable - text, fonts, colours, images etc.
  • All email and invoice templates are fully customizable - text, fonts, colours, images etc.

Languages & Currencies

  • Create the Online Reservation System in up to 8 languages. Professional translations can be ordered in 3 clicks using Nativy Translations.
  • Display prices in up to 8 currencies.
  • Connects to over 35 different payment systems
  • Allow guests to pay in the currency of their choice (requires a multi-currency payment system).
  • Automatically update exchange rates (requires an account with a currency exchange service).

and much more!!!!!!!!!!!!

Access

  • Guests access the portal using their email address and a PIN number that was assigned to them when their first reservation was made. The PIN is included in the reservation confirmation email that a guest receives.
  • You can decide who can access the portal: all guests, selected guests or no guests.
  • If a guest (or someone else) tries to access the guest portal and enters incorrect login details on 5 separate occasions the account is locked.

What Can a Guest Do?

  • Make a new reservation
  • Change an existing reservation before arrival.
  • Cancel an existing reservation before arrival.
  • View current reservations, ie. those with arrival dates in the future or those currently in-house.
  • View reservation history, ie. reservations with a check-out date in the past.
  • View their account (folio) if they are currently resident in the hotel.
  • Send you an email.
  • View their message box.
  • Change their profile: name, address, phone etc.
  • Change their preferences: time zone and language.

Guest Portal Settings

  • You can specify the number of days before arrival when changes and cancellations are blocked.
  • You can send messages to guests portal member (promotional material for example). These are sent by email and also placed in the members mailbox inside the guest portal.
  • Unlock a guest so that they can regain access to the portal. Note that a locked guest portal account does not stop a guest from making reservations. It just restricts access to the portal.

Coming Soon...

We will be adding a self check-in/check-out app. Guests will be able to use this via their mobile phone or using a tablet you install in reception. The app will be accessed using wi-fi or mobile network so guests do not have to install anything on their phone.

For self check-out the guest will have to pay any outstanding folio balance before the check-out procedure completes. This can be done using one of the payment systems pre-configured in RezEasy PMS.

You will receive notification via email and/or SMS when a guest uses the self check-in/check-out service.

When this app is completed all existing users of RezEasy PMS 8.5 will receive the update free of charge. Allowing guests to use the app will, of course, be optional.

Start showing up on hotel search on Google

Google has partnered with Hallisoft in making it free to appear in Hotels booking links.

Millions of travelers around the world search for hotels on Google every day. Start with free booking links to serve real time room prices and availability to potential travelers at no charge from Google.

Free booking links appear on the hotel booking module alongside hotel ads when travelers look for rooms at a given hotel.

With your hotel's free direct booking link displayed to users across hotel search on Google, travelers will be able to book directly with your property. You control the guest experience on your site and collect the guest data.

hotel search on Google